Customer Service

Our team are available Monday - Thursday 9am - 4:30pm and Fridays 9am - 3:30pm (excluding bank holidays).

Before contacting us, please check out the FAQ section on our website. If you still need assistance from our Customer Service team you can contact us via the below methods:

• Start a live chat by clicking the chat icon

• Send us an email using the form below

• Give us a call on +44 1271 410370

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FAQs

What's the best way to contact Dryrobe®?

We do like to keep our social media social, and it is definitely not the most reliable way to contact us. We’d always recommend using the contact form above to get in touch.

During business hours we aim to respond to all our emails within 24 hours, and a little bit longer over the weekend.

How can I find out when a product will be back in stock?

If you have a question about an out-of-stock item you can click on the product and size on our website and find out its expected arrival date. You can even request an email update from us which will be sent to you automatically once the item is back in stock.

Which size or style Dryrobe® should I get?

If you need advice on which Dryrobe® changing robe is right for you check out our How to Choose page. For sizing advice, click on the ‘Size finder’ button on each of the product pages.

Alternatively, if you have any other general questions about Dryrobe®, please check out our FAQ page.

I have a Trade Account and want to get in touch

For all trade accounts, email orders@dryrobe.com. For bulk discount and custom order enquiries please contact us using our enquiry form.

How do I get in touch about media requests?

We love talking to journalists and media outlets from around the world, helping to share inspiring stories about getting in the water and being active outdoors.

If you are a member of the media and would like to speak to us, please email dryrobe@thephagroup.com with your enquiry.